Each of our products come with a free six month
technical support which include the following :
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1- Free technical support phone
calls from 10am to 5pm or remote session using GoToMeeting |
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2- Free software updates downloads
anytime during that period. |
This service can be renewed on a yearly
basis, check relevant software page for pricing.
If your technical support has expired and you do not wish to renew
it, you can still call us but charges apply.
On-line support: Using GoToMeeting remote session, we can solve your problems by viewing your screen and optionally moving your mouse & keyboard. We can also provide training for operators that way.
The concept is simple: you give us a call and we send you an email with a link.
Clicking on the link initiates the remote session. More than one person can watch the session for training purposes if required.
To contact us, send e-mail to
Tel
(02) 9398-8132, Intl
(+612) 9398-8132
Fax
(02) 9399-7884, Intl (+612) 9399-7884
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